Mosaic Magic, Your All In One Mosaic Super Supplier

DELIVERY AUSTRALIA WIDE

Frequently Asked Questions

Shipping

What shipping methods do you offer?

We offer a flat rate shipping fee of $10 to any where in Australia no matter how much you order.

Orders are sent via Australia Post Express Satchel or Australia Post signature on delivery or by Aramex Couriers. If you require your order urgently please let us know by leaving a comment on your order, we will do our best to dispatch your order ASAP.

If you would like your parcel left on your property if you are not at home please let us know by leaving a comment on your order.

All parcels are tracked, with your tracking number emailed to you once your order has been dispatched.

Where do you ship to?

We ship to anywhere In Australia.

For International orders please send an email to : contact@mosaicmagic.net.au and let us know what you would like to purchase and your address and we will come back to you with a quote including postage costs.

We do ship outside of Australia directly from the website.

Shopping

Can I phone through an order?

We accept orders via phone as well as online. If you would like to place an order over the phone, just call us call 0412 263 087 between 8:00AM - 4:00PM (AEST) Monday to Friday (excluding public holidays).

What forms of payment do you accept?

We accept Visa and Mastercard, PayPal, ApplePay and Bank Transfer.

About Us

Where is Mosaic Magic located?

The Mosaic Store is located in Kempsey, New South Wales, Australia. We operate an online store from a warehouse and send orders daily throughout Australia.

Can I visit the warehouse? / Do you have a shop I can visit?

As we are located in a warehouse, we are unable to accommodate visits to our premises.
If you have any questions regarding our products, however please email us at contact@mosaicmagic.net.au or call 0412 263 087 between 8:00AM - 11:00AM (AEST) Monday to Friday (excluding public holidays).

How do I contact Mosaic Magic?

If you have any questions regarding our products, however please email us at contact@mosaicmagic.net.au or call 0412 263 087 between 8:00AM - 11:00AM (AEST) Monday to Friday (excluding public holidays).

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